Who are we ?
Our website address is : https://www.elpelicano-store.com
IAC Paris, SAS with a capital of 10,000 Euros, headquartered at 10-12, Rue Paul Couderc – 92330 – Sceaux Registered in the Nanterre Trade and Companies Register under number 878 398 122. Legal representative: Christophe Bouchaud.
1. Processing of Personal Data
a – Information we collect
In running and maintaining our website www.elpelicano-store.com, we are required to store information necessary for our commercial relationship with the customer. To enable efficient ordering and tracking, we store the following information in the database:
- Last name, first name, civility, date of birth and e-mail.
- Complete mailing address: number, street, city, postal code, country.
- Fixed and mobile phone numbers.
- Opinions published on the site.
- Contents of carts, orders made and invoices.
- E-mail exchanges with customer service.
Indeed, these data are necessary in the following circumstances:
- to comply with our legal obligations to fight against money laundering, fraud, by ensuring the identity and address of people.
- to ship products when the purchase is online.
- to allow our tools to present to the customer a personalized offer according to his purchase history.
- to ensure legal warranties (withdrawal periods …).
IAC Paris stores this data only on servers hosted with our hosting partner WEB & Cie (Vannes, France). No data is hosted outside the European Union.
b – When do we collect your personal data
IAC Paris is processing your personal data in the following circumstances:
- At creation and management of a customer account
- When you purchase products and services from us online, or over the phone, including delivery, return, refund
- When you contact us or we contact you to take part in surveys, or promotions
- When you engage with us on social media (by mentioning/tagging us or by contacting us directly
c – Who can access your personal data
The personal data collected by IAC Paris are intended for its own use. These data are not transferred to any external service provider. They can be processed by external service providers compliant with the general data protection regulations for the benefit of IAC Paris.
Indeed, IAC Paris may collaborate with providers for the management of marketing and customer relationship, to offer the customer offers, customized or not.
To this end, IAC Paris will be able to receive and transmit to its partners the change requests that the customer indicates concerning the personal data.
The transmission of data is done in strict compliance with the regulations in force relating to personal data.
d – What are your rights
In accordance with the applicable regulations, French regulation on the Protection of Personal Data N° 78·17 dd January 16th 1978, as well as with the European regulation on the Protection of Personal Data 2016/679 dated April 26th 2016, the customer has the right to access, correct, limit and delete his personal data. It also has the right to oppose the use of personal data for prospecting purposes (see next chapter).
In accordance with the French regulation N ° 78 · 17 of 16 January 1978, the customer can exercise any of his rights by writing to IAC Paris via the contact form on the website www.elpelicano-store.com, by email contact@elpelicano-store.com, or by mail to IAC Paris, 10-12 rue Paul Couderc, 92330 Sceaux, France. To process your request, simply send us the following information:
- Last name, First name.
- Email address used on our site (must be the one from which your email is sent, to justify that you are the account holder).
- Action requested: information, portability, modification or deletion of data.
- Attach proof of identity. Your request must be accompanied by a copy of an identity document bearing your signature.
We will respond to your request within the timeframe set by the General Data Protection Regulation (GDPR).
2. Direct Marketing
a – Why do we use your personal data
IAC Paris uses your personal data to send you marketing offers through various channels including email. In this context, IAC Paris undertakes to respect the rules applicable to each prospecting channel.
Moreover, the user can be solicited when he is already a customer of the company IAC Paris and the object of the survey is to offer similar products or services.
b – Your right to withdraw your consent
The user has the right to withdraw his consent for the processing of his personal data at any time and also object to direct marketing. You can opt out from direct marketing by the following means
- For email: by clicking on the unsubscribe link provided in each email or by going to his account on the website www.elpelicano-store.com or via the contact form, or by mail to IAC Paris, 10- 12 rue Paul Couderc, 92330 Sceaux. The user may receive an email when he has not given his email address to IAC Paris. This shipment involves providers who have already collected your email address, as well as your consent to authorize the sending of email. The user can unsubscribe by clicking on the unsubscribe link at the bottom of the homepage.
If you use the contact form or if you contact us by mail, to process your request, please send us the following information:
- Last name, First name.
- Email address used on our site (must be the one from which your email is sent, to justify that you are the account holder).
- Action requested: information, portability, modification or deletion of data.
- Attach proof of identity. Your request must be accompanied by a copy of an identity document bearing your signature.
We will respond to your request within the timeframe set by the General Data Protection Regulation (GDPR).
3. Use of Cookies :
a – What is a cookie
A cookie is an information posted on a user’s browser by the server of the site he or she visits. It contains several data: the name of the server that deposited it, an identifier in the form of a unique number, possibly an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and save information.
The user is free to choose, at his first login, whether he wants cookies to be placed on his browser.
However, it must accept cookies to fully use the www.elpelicano-store.com website.
b – How do we use cookies?
5 categories of cookies are used on the website:
- Technical cookies: these cookies allow the user to move on the website and use its features.
- Functional cookies: these cookies allow us to remember your preferences on the site. It may be remembering your shopping cart / shopping list or saving your login information to stay connected during your next visit. Their purpose is to improve the functioning of the site.
- Audience measurement cookies: these cookies allow us to analyze your browsing and allow us to measure the audience of our website.
- Advertising cookies: these cookies allow us and our partners to analyze the interests of users to offer them personalized advertising.
- Social Network Cookies: These cookies allow the user to share content from our site with other people or to let other people know about your consultation or your opinion.
c – Disabling and deleting cookies
The user can oppose the registration of cookies by configuring his browser as follows:
Internet Explorer
- Choose the “Tools” menu then “Internet Options”.
- Click the “Privacy” tab.
- Click the “Privacy” tab & Select the desired level using the slider.
Mozilla Firefox
- Click on the “Firefox”> “Options” then “Options” button.
- Click the “Privacy” tab.
- Select the options that suit you in the “Retention rules” menu.
Safari
- Choose the menu “Safari” then “Preferences …”.
- Click the “Privacy” tab.
- Select the options that suit you.
Chrome
- Choose the menu “Chrome” then “Settings …”.
- Click “Settings” and then “Show advanced settings …”.
- Under the “Privacy” tab click on the “Content Settings …” button.
- Choose the “Opera” menu and then “Adjustments”.
- Click the “Privacy & Security” tab.
- Under the “Cookies” tab, select the options that suit you.
We may change this cookie policy at any time, so we encourage the user to periodically visit this page to stay informed about how we are committed to protect your personal data.
If you have any questions about this cookie policy, you can contact us via the contact form or by mail at IAC Paris, 10-12 rue Paul Couderc, 92330 Sceaux.